GlobalSales

Subscription Dunning & Retention

Name: Subscription Dunning & Retention
Price: 209 USD

Smart-retry, escalating dunning and suspension automation to recover involuntary churn

Odoo 20.0Odoo 19.0Odoo 18.0

$209Buy on Odoo Store

Want Subscription Dunning & Retention installed and configured for you? Onboarding Pack: $350 one-off

Support plans from $425 a month

Compatible with Odoo 18.0 · 19.0 · 20.0

OPL-1 license · 15 languages · Community & Enterprise

Subscription Dunning & Retention

Smart-retry, escalating dunning and suspension automation to recover involuntary churn

Compatibility notice. This module cannot be installed in the same Odoo database as gb_subscription_management or subscription_mrr_churn_analytics. They overlap on the subscription.contract, subscription.plan models, and Odoo replaces one definition with another instead of merging them. If you try, the installation is stopped with a clear error message. Choose one of them for a given database.

Key Features

Dunning Action

Dunning Action. Tracks Subscription, Customer.

Dunning Campaign

Dunning Campaign. Tracks Maximum retries, Base interval (hours), Interval cap (hours), Smart-retry timing, Custom retry steps.

Dunning Retry Rule

Dunning Retry Rule.

Dunning Sequence

Dunning Sequence. Tracks Steps.

Dunning Sequence Step

Dunning Sequence Step. Tracks Days after due date, Email template.

Subscription Payment Attempt

Subscription Payment Attempt. Tracks Subscription, Customer.

Subscription Plan

Subscription Plan. Tracks Recurring price, Free tier.

Subscription Payment Method

Subscription Payment Method. Tracks Customer, Last 4 digits, Expiry month, Expiry year, Gateway token.

Use Cases

✓Manage dunning action directly inside Odoo without spreadsheets.

✓Manage dunning campaign directly inside Odoo without spreadsheets.

✓Manage dunning retry rule directly inside Odoo without spreadsheets.

✓Manage dunning sequence directly inside Odoo without spreadsheets.

Screenshots

Payment Attempts

Dunning Campaigns

Subscriptions

Dunning Actions

Manual Retry

Specifications

Compatible: Odoo 18.0 / 19.0 / 20.0
License: OPL-1
Languages: 15 (ar, cs, de, es, fr, it, ja, nl, pl, pt, ro, ru, sv, tr, zh_CN)
Author: Pokutsoft
Dependencies: base, mail
Support: support@pokutsoft.com
Update date: 2026-10-06

User guides (PDF)

EN guide

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